Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

Current accessibility standard of the site:

WCAG 2.1 level AA

Current content conformance status:

Partially conformant: some parts of the content do not fully conform to the accessibility standard.

Known accessibility issues

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

Alt tags:
We're working through update our media to include alt tags.

3rd party apps:
We're working through testing apps from 3rd parties.

Technologies

Accessibility of this site relies on the following technologies to work:

  • HTML
  • WAI-ARIA
  • CSS
  • Javascript

Assessment methods

Triple 60 assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organization.
  • External evaluation: our checkout, provided by Shopify, was evaluated by an external entity not involved in the design and development process.

Evaluation report

A recent evaluation report for the site's checkout process can be found at: https://www.shopify.com/accessibility/vpat-checkout.

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

  • Phone: 8003970122
  • E-mail: info@whytecarbon.com
  • Postal Address: 2228 Pleasant View Road, Middleton Wisconsin 53562, United States

We aim to respond to feedback within 5 business days.

Formal complaints

You are entitled to lodge a complaint if you are dissatisfied with our response. To do so, please email info@whytecarbon.com