FAQs

There are many things that make Triple 60's Whyte Carbon products unique, from the material we put inside the carbon fiber tubes, which dampens vibration and alters the sound profile, to the seamless construction which provides the perfect radial symmetry and thus consistency - for more information, read our 'technology page'.

Yes - we offer fully customizable shaft options, including longer, heavier (or lighter), and more options.

Yes - our customization process includes the ability to move the weighting forward or backward

The diameter of the shaft cannot be modified and doing so will void the warranty.

We have a process that winds carbon fiber around the core of the shaft providing an added dimension of strength and consistency when applying English in the cue ball.

See here: Adapters

We offer more tip diameters than almost anyone in the market - 11.75mm, 12mm, 12.25mm, 12.5mm, and 12.75mm

The woodgrain and pearl cosmetic appearances of our shafts is achieved using a proprietary application of films and coatings. On occasion there are visual artifacts that may show up as an overlap or seam. These anomalies can be considered inherent with this process and have no impact on durability, playability or general surface finish. When exposed to impact and or abrasion, these coatings chip and/or become damaged.

Under no circumstances can these shafts ever be sanded, polished or modified. The use of any type of abrasives, in liquid or solid form, will damage the finished surface of the shaft and void the warranty. Sanding carbon fiber may release harmful materials that could be hazardous to your health.

The use of many common shaft treatments is not advised as many contain micro-abrasive compounds that can damage the surface of the shaft. The use of baby powder, hand chalk or talcum powder will void the warranty of the shaft.

Improper chalking of the tip may cause damage to the surface of the shaft. Chalk is an abrasive. Care must be taken for the chalk application to only come in contact with the tip. We suggest gently brushing
the chalk across the tip, ensuring even coverage, rather than grinding or spinning
a hole in the chalk.

Day-to-day maintenance can be performed with a soft, clean, debris free cloth lightly applied to the surface of the shaft to remove any residue followed by wiping with a soft, clean damp rag. When a deeper clean is desired, Isopropyl alcohol wipes can be used. If wipes are not available, substituting a soft, clean, debris free cloth with a few drops of Isopropyl Alcohol (70%) will be effective. If you need wipes, we've got some here

The Carbon Fiber construction of the shaft and its components are subject to extremely close manufacturing tolerances using specific materials selected to work as part of a mechanical system. In the event that the ferrule needs to be repaired or replaced, it must be done so by QCO using original materials to maintain the shaft's warranty.

Carbon Fiber shafts, although not indestructible, are far more resistant to dents and surface degradation than conventional wood shafts. Carbon Fiber is relatively unaffected by changes in humidity and temperature and therefore shafts are covered by the Limited Lifetime Warranty for warpage in normal conditions.

As with any billiard shaft, it is not designed to withstand excessive lateral forces or impact. The shaft should never hit other objects or fall to the floor. Damage from any type of side impact voids the warranty.

Triple 60 is the Parent Brand. Whyte Carbon is a product family with many additional product families to be launched in the future.

As a quiet 'nod' to the most played version of billiards, 8-Ball, the rack is comprised of 3 60-degree angles - hence triple 60.

C'mon - you didn't expect us to spoil the surprise, did you? But you can be sure it is designed to bring something to billiards players that you can't find anywhere else...